Clinics and allied health
Patient booking that answers before the phone does.
Reception is one person and three channels. Enquiries wait, gaps in the schedule stay invisible, and intake details are retyped by hand.
Where the time goes
- Reception is on the phone while messages and website forms wait.
- Cancellations leave gaps that nobody fills in time.
- Intake details are retyped from the message into the practice system.
What solves it
A booking workflow for messages and forms, plus the AI voice receptionist for calls.
Medical data is handled minimally and, where required, hosted in your region. I do not claim certifications I do not hold.
Related work
- Patient booking, end to endPatients message the clinic on WhatsApp or Telegram. A bot asks about the problem, suggests suitable procedures and lets them add others, offers a preferred doctor or the first available one, books a free slot in the CRM, notifies the front desk, sends reminders and asks the patient to confirm attendance.
- AI voice receptionistA voice agent answers incoming calls, talks to the patient, books the appointment in the CRM and hands over to staff when needed.
An example from this industry
I’m a new patient in Auckland with knee pain. Do you have a physiotherapy appointment this week, preferably in the morning? Alex, 021 xxx xxxx.
Open the demo with this example
The example is fictional, including the name and phone number.
Common questions
Can patients book without calling?
Yes. They message the clinic, choose a suitable procedure and time, and get a confirmation and a reminder.
How is medical data handled?
Only the data the process needs, access limited to named people, and hosting in your region where required.
Does it work with our practice software?
It integrates where an API exists, and hands the task to a person where it does not.
Get a written assessment
Describe one process. Within 48 hours you get a written plan and a 3-minute video: what's worth automating, how it would work, the risks, and a fixed price. No call, no obligation.
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