Auto service centres
Bookings and updates that do not sit on the front desk.
Workshops lose the day on the phone: booking a car in, confirming the slot, answering "is it ready yet".
Where the time goes
- The same booking is typed into the booking system, the calendar and a message to the customer.
- Customers call to ask whether the car is ready.
- Service reminders go out only when someone remembers them.
What solves it
A booking workflow for messages and forms, plus the AI voice receptionist for calls.
Related work
- Booking and service automationService requests, booking and customer notifications connected to the workshop's CRM.
An example from this industry
Can I book a brake inspection in Sydney this week? Please confirm a free appointment and the details you need about the car. Chris, 04xx xxx xxx.
Open the demo with this example
The example is fictional, including the name and phone number.
Common questions
Can it answer the phone outside opening hours?
Yes. The voice receptionist takes the call, collects the details and books a slot; anything unusual goes to your team.
Does the customer get updates?
You decide which stages send a message: booked, in progress, ready for pickup.
What about parts and pricing questions?
The system collects the vehicle details and passes anything it is unsure about to a person.
Get a written assessment
Describe one process. Within 48 hours you get a written plan and a 3-minute video: what's worth automating, how it would work, the risks, and a fixed price. No call, no obligation.
Request assessment